Using advanced speech recognition technologies, the system combines the best of automated and hands-free transactions.  Our improved self-service options make it easier to quickly get the information you want.  You can ask about payment and billing options, get payoff information or a copy of your most recent statement, or simply say "customer service" for a representative.

Listen to a few samples of  the new Improved Voice Recognition (IVR) System:

BMW Financial Services is always working hard to make your BMW ownership experience better than ever!If you have any questions on your BMW Financial Services account, call toll-free: 1-800-578-5000